Additional data from monday.com

Tracket only stores references to monday.com items and users as the fields userId and itemId. You might want to fetch a user's display name or more information about an item, such as the item name, board information and check if the item is a subitem.

Tracket can't facilitate these use cases, because currently Tracket does not even have access to make server side calls to your monday.com instance and we do not store any information except id's in our database. This has two main reasons: security and privacy. We care about the security and privacy of your data and take all the precautions necessary to ensure the risk for data leaks are as small as possible. Secondly, if Tracket stored more data it could get stale compared to the actual data in monday.com and data accuracy is also really important in Tracket.

In order to fetch additional data, you could simply make request to Monday.com's GraphQL API. Monday.com has excellent document on their API here: https://api.developer.monday.com/docs.

To help you get started, all the information mentioned on this page can be quickly fetched for a single item with the following GraphQL query:

{
  items(ids: [2430424538]) {
    id
    name
    parent_item {
      id
      name
      board {
        id
        name
      }
    }
    board {
      id
      name
    }
  }
}

Please contact our support channel if you have any additional questions.