Automations
Atlas CRM Automations makes it possible to configure actions that should be taken upon an event
An Atlas CRM automation is a combination of a trigger and one or more actions.
A trigger is an event that starts the execution of the configured actions. An example for a trigger is "Issue created". The actions will be executed when an issue has been created in Jira.
Each trigger has a different set of actions that can be configured.

Use cases

Filter Jira issues with Atlas CRM data using JQL
Atlas CRM blueprints: Autolink Customer to Service Desk request
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